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Frequently Asked Questions
Shipping
Shipping costs
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Free for all in studio pick ups. Make an appointment here.
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Domestic customers (NL): Free for orders above 50 euros otherwise flat rate of 5 EUR.
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European customers: Free for orders above 100 euros otherwise flat rate of 7.50 EUR.
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International customers:
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Free for orders above 100 euros otherwise flat rate of 15 EUR
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Import duties and applicable tax charges are not included in the item price or shipping charges. These charges are the customers' responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
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Originals
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All original fine art paintings are wrapped in archival paper, and shipped in a sturdy mailer.
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Paintings can be picked up locally, just contact our studio to make an appointment.
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Paintings are shipped through PostNL. Please allow for three to five business days for order processing.
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Artworks on canvas or framed paper pieces: Shipping varies depending on the size and your location.
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Netherlands: 7-25€
EU : 15-49€
US/ Canada/International: 35-100€ -
Note that the shipping costs will appear as free while checking out. A separate invoice will be provided afterwards.
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Prints
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Our Fine Art Prints are printed on demand to ensure each print is clean and fresh for you. We batch print every 2 weeks and then bring them back to the studio to be manually hand cut and packaged with love. We appreciate your understanding in the slow mindful process each step of the way.
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Packages can take anywhere from three to six+ weeks to arrive depending on your location and the time you ordered.
Returns
All original fine art paintings and custom commissions are final sale. I find it very important that you're happy with your purchase, so please contact me with any questions or concerns regarding your purchase.
You can contact me through the contact form here
Ownership
When you purchase an original, print or commissioned painting you, the buyer, have the right to display the artwork in your home. However, the artwork may not be reproduced unless you have also purchased the full or partial rights to the artwork. To discuss purchasing the rights, please contact me here.